Contact Us

Our experienced team can help.

Dealer Logo

Reviews

At Peters Heating and Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

Read what other customers have said about us.

55

23-Jun-2017

Product or service reviewed: Ac and furnace work

Jacob was out yesterday to take care of a few issues I had with a housing inspection. He took care of all issues and in a timely manner. He even went the extra step to explain what he was doing and why. 5 STAR experience all around

55

03-May-2017

Product or service reviewed: I'm just thankful to the Peters Heating for donati

Nice down to earth people!

35

29-Nov-2016

Product or service reviewed: purchased

Peters has been one of the best home improvements I had ever made the system is awesome ,the crew was great, professional and clean. Would recommend to anyone.

55

29-Oct-2016

Product or service reviewed: furnace winter maintenance

Chris was very thorough in his winter maintenance on our furnace yesterday. Even though the furnace is relatively new, we believe in regular maintenance. Chris was very professional and carefully explained everything that he did. We will ask for him when we schedule spring maintenance on the air conditioning.

55

22-Oct-2016

Product or service reviewed: Furnance & fireplace check

Will was friendly and knew what he was doing. Very professional. Checked furnace and explain to my husband what he was doing since my husband has always been at work when the furnace was checked. We like Peters to do our heating and cooling help.

55

07-Sep-2016

Product or service reviewed: Geothermal System

Excellent work, great communication, friendly staff, could not ask for more.

55

25-Aug-2016

Product or service reviewed: WaterFurnace GeoThermal System

WaterFurnace shut off with "Service Needed" error indicated on thermostat. Contacted Peters in Hamilton. They dispatched Jason Glover the following morning. He arrived promptly, and quickly diagnosed the problem. The system was repaired, and up and running within 20 minutes of his arrival. Jason is a great tech, very friendly individual, and would highly recommend him to anyone. Peters installed our geo-thermal system, and it has run great without any major issues. Nathan Brown has done our semi-annual service, and is also a great tech that we would recommend highly.

55

21-Jul-2016

Product or service reviewed: Carrier Furnace,and 2.5 ton 16 seer AC unit

The service was just fantastic. They did a great job and answered all my questions. Very friendly, hard working, and paid attention to detail. I would recommend them to anybody. I was wondering, my great great Grandfather was Silas Peters. Lived and died in the 1800's. Any relation?

55

06-Jul-2016

Product or service reviewed: air conditioning service

Recently Ryan Keller of Peters came to our 110 year old home to service the air conditioner which is in a tricky location on the roof of a turret. Ryan had to crawl through a small attic window to get to the unit, and in the process the old window broke, not by carelessness but rather the fact that it was in poor condition. Ryan had a minor cut, but he was more concerned about the window. He got the air conditioner up and running for us, covered the window, and reported the break to Peters. Ryan could not have been kinder or more professional in handling the service call. Peters took care of having the window fixed the very next day. Ryan took time to explain the status of our 25+ year old unit and made sure Peters followed up with a bid for a new unit which will be needed in the near future. We want to thank Ryan for his professionalism and Peters for their follow-through and commitment to customer service.

55

14-Jun-2016

Product or service reviewed: AC compressor replacement

I have used Peters for all our Heating and AC needs. Excellent service. Highly recommend them

55

22-Apr-2016

Product or service reviewed: Heater and air conditioner

Peters heating and air conditioning is an A+ company in my book! We had a tech come out, from their Troy Mo. location, and take a look at our system. They were very knowledgeable and friendly. Less than a week later we were ready for them to come out. They were very precise and tidy in their work. Professionalism doesn't even begin to describe this company. They go way beyond. They were happy to explain what they were doing at any given moment. I would recommend Peters heating and air conditioning to anybody. Looking forward to many years of comfort!!!
Scott and Lisa Myers

55

11-Mar-2016

Product or service reviewed: Service plan

Great service

55

30-Jan-2015

My furnace motor died on me right before a big snow storm and forecasted single digit temperatures. I called right when the snow was starting and they had a guy show up at my door within 30 minutes. He was very professional the entire time and was an older guy who obviously seemed to know what he was doing. I ended up having to replace the motor. He had to drive somewhere to get the replacement but drove back and had the whole thing installed and running within 4.5 hours of the time when I had originally called in the request. Price was reasonable (~$400 for my motor + labor) and they do not expect payment at time of service. They will send you a bill in the mail, and you can call to make payment arrangements. They take credit cards.

I also called them a few years ago because my furnace was blowing cold air. A guy came out quickly then and replaced a copper coil for about $90 including service visit/labor.

Very professional, quick and seem to know what they're doing.

55

01-Jan-2016

Dear Mr. Teson (Steve – our service manager) When I see someone do an excellent job I like to make a point of paying a compliment. Although this compliment is delayed by several weeks, I want to express my appreciation to Nathan, one of your technicians. On October 13th, he came to address problems with our thermostat failing to ignite the furnace. He called ahead, was very courteous and friendly. Upon arrival, he very methodically, but quickly, diagnosed the problem answering my questions as he did. When it was determined it was the thermostat he had listened to the fact that we never programmed the thermostat, and installed one we like very much. When it didn’t start the air conditioner, he went to the device, quickly addressed the problem, and it started.

Sincerely,

55

01-Dec-2015

We were very pleased with the whole process. Mr. Brunner (Bill) was very knowledgeable and explained things well. The installers (Jeff & Jon) were exceptionally good, especially the senior member of the team. Very careful that all was done right (even found and corrected a couple of problems), cleaned up perfectly, and took the time to answer our questions and explain the new system to us. I’m happy with how everything was done, how it is working so far, and we’re just waiting for the rebate paperwork, which I was glad to hear about and get help with. Thanks of a great job!

55

28-Dec-2015

Great Service and great people to deal with, we have an annual contract with them. We have only had to use it once it’s worth the peace of mind, rather you want to be warm or cold Peters is the way to go

55

25-May-2015

After recently purchasing a home, I needed a completely new system... never something you want to hear but Peters made the process completely painless and I felt totally at ease working with them. I would highly recommend this company for their professionalism, integrity and quick turnaround time.

55

01-Mar-2015

Peters came over to give me an estimate on HVAC system which another notable HVAC company had said I needed for gas valve and crack in the heat exhaust inducer. Peters checked the issues and said I needed no new system, just a replacement inducer which would cost about $200, not $7K. The manager said it was part of doing business honestly. He charged nothing for the check.

55

01-Feb-2015

I have an in-ground furnace system. I had a situation with the air flow that they corrected. I have nothing but good things to say about them. I have been a customer with them for about 10 years now. I have a service contract with them. I love every one of the technicians they have sent out. They are very careful, clean, and polite. They also put covers on their shoes and clean up any mess. Since I have a service contact I am always first on the list if I need them and they are here pronto. They are polite and courteous.

55

31-Dec-1969

Removed old system and installed new Carrier heat pump system. Timely and efficient work. Very satisfied with result. I would use them in the future.

55

31-Dec-1969

They arrived slightly ahead of time and explained exactly what was going to be performed and how much it would cost. They wore shoe covers and laid down coverings over the floors and carpeted areas of the home. They brought the equipment in the house and began cleaning. It took them only a bit over an hour.

55

29-Jan-2013

I REALLY ENJOYED WORKING WITH (YOUR COMPANY) ON THIS – YOUR GUYS WERE GREAT! I’LL LOOK TO BRUNNER-PETERS FOR ALL FUTURE WORK.”

55

29-Jan-2013

I WANTED TO LET YOU KNOW HOW MUCH I APPRECIATED THE ASSISTANCE OF YOUR CUSTOMER SERVICE REPRESENTATIVE. SHE WAS A PLEASURE TO DEAL WITH AND WAS MOST HELPFUL TO ME. SHE HAS EXCELLENT COMMUNICATION SKILLS AND I AM GRATEFUL FOR HER TIME AND HELP. YOU ARE LUCKY TO HAVE HER REPRESENT YOUR COMPANY. I WISH THERE WERE MORE PEOPLE LIKE HER IN A DIFFICULT JOB.

VERY SOON AFTER I WROTE THIS NOTE, (YOUR TECHNICIAN) APPEARED WITH A VERY PLEASANT DEMEANOR AND FIXED MY PROBLEM VERY QUICKLY. SUPER GUY! I WILL NEVER USE ANY OTHER HVAC COMPANY. I’M SO IMPRESSED! THANKS SO MUCH AND I’LL RECOMMEND YOUR BUSINESS TO MY FRIENDS AND FAMILY.

55

29-Jan-2013

(YOUR TECHNICIAN) WAS GREAT! HE WAS VERY TIDY AND CLEANED UP ANY SMALL MESS HE MADE. HE WAS VERY NICE AND ON TIME!

55

29-Jan-2013

(YOUR TECHNICIAN) DID AN EXCELLENT JOB. HE WAS PROMPT AND SOLVED THE PROBLEM QUICKLY. OUR DAUGHTER FELT VERY COMFORTABLE WITH HIM. WE WILL CALL (YOUR COMPANY) AGAIN IF NEEDED.

55

29-Jan-2013

I JUST WANTED TO SAY THANK YOU TO (YOUR TECHNICIAN) AND YOUR COMPANY FOR COMING OUT SO QUICKLY AND FIXING THE PROBLEM. I HAVE HAD SERVICE MEN OUT HERE FOR THE PAST 2 TO 3 YEARS AND NO ONE HAS EVER FIXED THE PROBLEM. I CAN SAFELY SAT THAT MY HOUSE IS STAYING VERY COOL, EVEN IN 95+ DEGREE WEATHER! (YOUR TECHNICIAN) WAS ALSO VERY COURTEOUS AND PROFESSIONAL. I WILL DEFINITELY CALL ON YOUR COMPANY AGAIN!

55

29-Jan-2013

THE PURPOSE OF THIS NOTE IS TO INFORM YOU OF THE EXCELLENT SERVICE I RECEIVED FROM (YOUR TECHNICIAN). NOT ONLY DID HE GO ABOVE AND BEYOND THE CALL OF DUTY THIS TIME, BUT ONE TIME LAST SUMMER, HE TOOK EXTRA TIME AND PATIENCE TO RUN DOWN A SMALL FREON LEAK AT ANOTHER OF MY RENTAL UNITS. THIS PROBABLY SAVED ME HUNDREDS OF DOLLARS. (YOUR TECHNICIAN) IS AN EMPLOYEE THAT YOU SHOULD BE PROUD OF, AND IS A MAJOR ASSET TO YOUR COMPANY

55

29-Jan-2013

I LOVED YOUR PROMPT AND PROFESSIONAL SERVICE. (THE TECHNICIAN) DID A VERY GOOD JOB

55

29-Jan-2013

THANK YOU FOR YOUR PERSONAL TOUCH. YOU ARE ALWAYS WELCOME

55

29-Jan-2013

whoever replaced our unit ( sorry I can’t remember his name) did an exceptional job! Thank You!

55

29-Jan-2013

We’ve been a customer for years and appreciate the great business”

55

29-Jan-2013

Thanks for working us in when the A/C went out unexpectedly! I would have to pick the hottest days of the year. Its nice and cool now! Thanks

55

29-Jan-2013

we are very pleased and satisfied with our new units. Thank you for taking good care of us

55

29-Jan-2013

When my husband and I started construction on our home southwest of Macomb, IL we knew that we wanted to have a Geo Thermal heating and cooling system. I contacted a local contractor for an estimate and also contacted Peters Plumbing and Heating as they are very visible in our town. Former Manager Bob Musolino was wonderful. Within days of my initial phone call, he came to my office in Macomb and discussed our needs and picked up a set of prints. A week later he was back in my office with an estimate. I can’t say enough about Bob’s knowledge and expertise. Tony, Project Manager was just as great to work with. His crew did a fantastic job. The service at Peters is the Best. We’ve told everyone about our wonderful experience and have recommended them several times. P.s. The local contractor took 3 weeks to get back to me with an estimate.

55

29-Jan-2013

My wife and I built a new house 4 years ago and had Peters Heating install a Geo Thermo unit & 2 gas fireplaces. Peters has bent over backwards to help with any problems we have had which have been minimal! Thank you!!

55

29-Jan-2013

To everyone at Peters, From time to time, we need to acknowledge when good people do good things. This is how we started doing business with Peters. Our 87 year old neighbor had a furnace installed by another furnace company and a year later, the computer panel went out. We called the company that installed the unit (it was after hours and very cold), the person answering the phone stated that the repairman was not home but should be home soon. As we waited in the cold, decided to call again and at that time, heard the phone disconnect and was turned off. That was the time we called Peters, and though we didn’t know them and they didn’t know us, they came right away and quickly fixed the furnace for this lady. That started a great relationship between our family and the Peters’s family. The company has always done a wonderful job; quickly, efficiently, and at a great price. We have had Peters help us many times and always refer them to others. THANKS, PETERS!

55

29-Jan-2013

Over the past few years we have had opportunity to get to know many of the staff of Peters Heating and Air Conditioning in Hamilton, Illinois. We have had them bid and install whole house units in 3 different properties we have renovated. When dealing with staff in the office or at the job site they have maintained a professional, courteous manner. Installations have been completed in a timely manner and always within budget. It is our pleasure to share our evaluation of our experience with this local company.

55

29-Jan-2013

We rely heavily on the good folks at Peters for our heating and air conditioning needs. Because they give us good, prompt, punctual service, we use Peters at our home, in our offices in New London and Hannibal, and also in our rental properties. We have found them to be very reliable. It is nice to know Peters and their excellent service people are a phone call away when we have problems.

55

29-Jan-2013

We would not have any company but Peters provide our HVAC service. Peters has been our service provider of choice for years and will continue to be in the future. They have taken care of both business and personal needs in a most exemplary, professional manner. The Geothermal system that they recommended and installed in our personal residence has resulted in a substantial savings on utilities. You can’t go wrong with Peters!

55

29-Jan-2013

I would like to thank Peters Heating and Air Conditioning for the great service I have received over the years. Quality and craftsmanship have exceeded my expectations. I look forward to many more great years. Rod and his staff have been very friendly and helpful!

55

29-Jan-2013

I would like to thank Peters Heating and Air Conditioning for the great service I have received over the years. Quality and craftsmanship have exceeded my expectations. I look forward to many more great years. Rod and his staff have been very friendly and helpful!