Reviews

At Peters Heating and Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
13-Jan-2023
Product or service reviewed: Furnace Service
Anthony Cheeseboro
Collinsville, Illinois
23-Dec-2022
Product or service reviewed: Heating repair
Isabel Hansen
Pittsfield
22-Dec-2022
Product or service reviewed: Fireplace - new gas valves replacing 30-year-old system
Mike S
Ballwin
27-Jun-2022
Product or service reviewed: AC Repair
Marcie
Moscow Mills, MO
17-Feb-2022
Carole
Columbia Mo
05-Jan-2022
Product or service reviewed: Replace furnace
Dave Reale
Winfield
09-Sep-2021
Product or service reviewed: Central air repair
Shannon S Mckinney
Glen carbon
05-Aug-2021
Product or service reviewed: Service
Technician: Ronnie
Doug M
Troy, MO
03-Aug-2021
Product or service reviewed: Replace AC
David Shorr
Columbia MO
16-Jun-2021
Product or service reviewed: AC
Morgans
Keokuk,IA
17-Mar-2021
Product or service reviewed: Full air unit replacement
Wanda
Edwardsville, IL
17-Mar-2021
Product or service reviewed: Service
Anthony and sheila
Kirksville
26-Dec-2020
Product or service reviewed: Furnace Repair
Linda Bowman
St. Peters MO
04-Dec-2020
Product or service reviewed: Gas fireplace maintenance
Alyson Wish
Columbia Missouri
10-Nov-2020
Product or service reviewed: Furnace and AC unit
Susan R Farr
Hallsville
30-Aug-2020
Product or service reviewed: Furnace and air conditioning installed
Phillip Lucas
Columbia
07-Jul-2020
Product or service reviewed: Central Air Unit
Dana Harmon
Frankford Mo
18-Jun-2020
Product or service reviewed: geothermal repair
James Lyons
Kirksville
20-Dec-2019
Product or service reviewed: Repair
Dave P.
Perry MO
14-Nov-2019
Product or service reviewed: Furnace
Cheryl Layton
Kirksville
30-Oct-2019
Product or service reviewed: furnace blower
Linda D
Columbia
18-Oct-2019
Product or service reviewed: Amanda heat pump dual fuel
BV
Hartsburg
05-Oct-2019
Product or service reviewed: Installed new Carrier heating and air conditioning units.
Dan Marshall
EDWARDSVILLE ILL
08-Sep-2019
Product or service reviewed: AC repair
Bruno Gordonne
Hannibal, MO
26-Jul-2019
Product or service reviewed: Removal and new Furnace & AC unit
Patrick & Tara Hartzell
O’Fallon Missouri
27-Jun-2019
Product or service reviewed: Air Conditioning PM Service
Joe Kaplan
Ballwin
18-May-2019
Product or service reviewed: Heating and cooling unit
Tabitha Hunter
Old Monroe, Mo
01-May-2019
Product or service reviewed: New coil for HVAC
John & Jody V.
Saint Peters, MO
22-Apr-2019
Product or service reviewed: Carrier Heat Pump & Carrier electric furnace install
Jim Jillson
Clarinda
02-Apr-2019
Product or service reviewed: Yearly inspection
Jim Farrell
Edwardsville
01-Apr-2019
Product or service reviewed: Cleaned flame sensor.
Debbie Highley
Edwardsville
06-Mar-2019
Product or service reviewed: High efficiency furnace
Chris Ingersoll
Columbia MO
05-Mar-2019
Product or service reviewed: Furnace service
Ronald chadwick
Collinsville I’ll
25-Feb-2019
Product or service reviewed: Replaced thermocoupler in furnace
Linda Montayne
Highland
04-Jan-2019
Product or service reviewed: Furnace fan
Janet H
Glen Carbon, IL
12-Nov-2018
Product or service reviewed: GeoThermal
Scott Haycraft
Hannibal
17-Sep-2018
Product or service reviewed: Furnace/AC/Gutters
Mark
Quincy illinois
26-Jul-2018
Product or service reviewed: Geothermal Maintenance
Crump
Elsberry, MO
02-Jun-2018
Product or service reviewed: AC repair
Janet Roller
hallsville mo
16-Feb-2018
Product or service reviewed: Furnace repair
Bhupinder singh
Columbia,MO
15-Nov-2017
Product or service reviewed: New furnace for Linda Ash
Russell Ash
Quincy il
20-Jul-2017
Product or service reviewed: AC Repair
Jeanne
Columbia, Missouri
23-Jun-2017
Product or service reviewed: Ac and furnace work
Tim
Moscow mills, mo
03-May-2017
Product or service reviewed: I'm just thankful to the Peters Heating for donati
Debbra
Ofallon, Mo.
29-Nov-2016
Product or service reviewed: purchased
Johnny Rodriguez
Holtsville N.Y.
29-Oct-2016
Product or service reviewed: furnace winter maintenance
Wilma Catlin
Columbia
22-Oct-2016
Product or service reviewed: Furnance & fireplace check
Gary & Karen Eaton
Quincy,IL
07-Sep-2016
Product or service reviewed: Geothermal System
J. Holtkamp
Montrose, IA
25-Aug-2016
Product or service reviewed: WaterFurnace GeoThermal System
Bill Griffiths
Hamilton, IL
21-Jul-2016
Product or service reviewed: Carrier Furnace,and 2.5 ton 16 seer AC unit
Kenneth W Peters
Centralia
06-Jul-2016
Product or service reviewed: air conditioning service
Kathy Anastas
Quincy
14-Jun-2016
Product or service reviewed: AC compressor replacement
Bill Schmidt
Columbia Mo
22-Apr-2016
Product or service reviewed: Heater and air conditioner
Scott Myers
Wentzville, Mo.
11-Mar-2016
Product or service reviewed: Service plan
Vernon H. Tayloe
O Fallon, Mo.
01-Jan-2016
Dear Mr. Teson (Steve – our service manager) When I see someone do an excellent job I like to make a point of paying a compliment. Although this compliment is delayed by several weeks, I want to express my appreciation to Nathan, one of your technicians. On October 13th, he came to address problems with our thermostat failing to ignite the furnace. He called ahead, was very courteous and friendly. Upon arrival, he very methodically, but quickly, diagnosed the problem answering my questions as he did. When it was determined it was the thermostat he had listened to the fact that we never programmed the thermostat, and installed one we like very much. When it didn’t start the air conditioner, he went to the device, quickly addressed the problem, and it started.
Sincerely,
Victor M.
Columbia
30-Jan-2015
My furnace motor died on me right before a big snow storm and forecasted single digit temperatures. I called right when the snow was starting and they had a guy show up at my door within 30 minutes. He was very professional the entire time and was an older guy who obviously seemed to know what he was doing. I ended up having to replace the motor. He had to drive somewhere to get the replacement but drove back and had the whole thing installed and running within 4.5 hours of the time when I had originally called in the request. Price was reasonable (~$400 for my motor + labor) and they do not expect payment at time of service. They will send you a bill in the mail, and you can call to make payment arrangements. They take credit cards.
I also called them a few years ago because my furnace was blowing cold air. A guy came out quickly then and replaced a copper coil for about $90 including service visit/labor.
Very professional, quick and seem to know what they're doing.
Heidi W.
Columbia
01-Jan-2016
Dear Mr. Teson (Steve – our service manager) When I see someone do an excellent job I like to make a point of paying a compliment. Although this compliment is delayed by several weeks, I want to express my appreciation to Nathan, one of your technicians. On October 13th, he came to address problems with our thermostat failing to ignite the furnace. He called ahead, was very courteous and friendly. Upon arrival, he very methodically, but quickly, diagnosed the problem answering my questions as he did. When it was determined it was the thermostat he had listened to the fact that we never programmed the thermostat, and installed one we like very much. When it didn’t start the air conditioner, he went to the device, quickly addressed the problem, and it started.
Sincerely,
Victor M.
Columbia
01-Dec-2015
We were very pleased with the whole process. Mr. Brunner (Bill) was very knowledgeable and explained things well. The installers (Jeff & Jon) were exceptionally good, especially the senior member of the team. Very careful that all was done right (even found and corrected a couple of problems), cleaned up perfectly, and took the time to answer our questions and explain the new system to us. I’m happy with how everything was done, how it is working so far, and we’re just waiting for the rebate paperwork, which I was glad to hear about and get help with. Thanks of a great job!
Art S.
Columbia
28-Dec-2015
Great Service and great people to deal with, we have an annual contract with them. We have only had to use it once it’s worth the peace of mind, rather you want to be warm or cold Peters is the way to go
Tommy K.
Quincy
25-May-2015
After recently purchasing a home, I needed a completely new system... never something you want to hear but Peters made the process completely painless and I felt totally at ease working with them. I would highly recommend this company for their professionalism, integrity and quick turnaround time.
Emily C.
St. Louis
01-Mar-2015
Peters came over to give me an estimate on HVAC system which another notable HVAC company had said I needed for gas valve and crack in the heat exhaust inducer. Peters checked the issues and said I needed no new system, just a replacement inducer which would cost about $200, not $7K. The manager said it was part of doing business honestly. He charged nothing for the check.
Janet C.
Columbia, MO
01-Feb-2015
I have an in-ground furnace system. I had a situation with the air flow that they corrected. I have nothing but good things to say about them. I have been a customer with them for about 10 years now. I have a service contract with them. I love every one of the technicians they have sent out. They are very careful, clean, and polite. They also put covers on their shoes and clean up any mess. Since I have a service contact I am always first on the list if I need them and they are here pronto. They are polite and courteous.
Kristina F.
Florrisant
31-Dec-1969
Removed old system and installed new Carrier heat pump system. Timely and efficient work. Very satisfied with result. I would use them in the future.
Bruce B.
O’Fallon
31-Dec-1969
They arrived slightly ahead of time and explained exactly what was going to be performed and how much it would cost. They wore shoe covers and laid down coverings over the floors and carpeted areas of the home. They brought the equipment in the house and began cleaning. It took them only a bit over an hour.
Don W.
O’Fallon
29-Jan-2013
I REALLY ENJOYED WORKING WITH (YOUR COMPANY) ON THIS – YOUR GUYS WERE GREAT! I’LL LOOK TO BRUNNER-PETERS FOR ALL FUTURE WORK.”
Pat F.
Columbia
29-Jan-2013
I WANTED TO LET YOU KNOW HOW MUCH I APPRECIATED THE ASSISTANCE OF YOUR CUSTOMER SERVICE REPRESENTATIVE. SHE WAS A PLEASURE TO DEAL WITH AND WAS MOST HELPFUL TO ME. SHE HAS EXCELLENT COMMUNICATION SKILLS AND I AM GRATEFUL FOR HER TIME AND HELP. YOU ARE LUCKY TO HAVE HER REPRESENT YOUR COMPANY. I WISH THERE WERE MORE PEOPLE LIKE HER IN A DIFFICULT JOB.
VERY SOON AFTER I WROTE THIS NOTE, (YOUR TECHNICIAN) APPEARED WITH A VERY PLEASANT DEMEANOR AND FIXED MY PROBLEM VERY QUICKLY. SUPER GUY! I WILL NEVER USE ANY OTHER HVAC COMPANY. I’M SO IMPRESSED! THANKS SO MUCH AND I’LL RECOMMEND YOUR BUSINESS TO MY FRIENDS AND FAMILY.
Annie R.
Columbia
29-Jan-2013
(YOUR TECHNICIAN) WAS GREAT! HE WAS VERY TIDY AND CLEANED UP ANY SMALL MESS HE MADE. HE WAS VERY NICE AND ON TIME!
Dottie G.
Columbia
29-Jan-2013
(YOUR TECHNICIAN) DID AN EXCELLENT JOB. HE WAS PROMPT AND SOLVED THE PROBLEM QUICKLY. OUR DAUGHTER FELT VERY COMFORTABLE WITH HIM. WE WILL CALL (YOUR COMPANY) AGAIN IF NEEDED.
COLLEEN B.
Columbia
29-Jan-2013
I JUST WANTED TO SAY THANK YOU TO (YOUR TECHNICIAN) AND YOUR COMPANY FOR COMING OUT SO QUICKLY AND FIXING THE PROBLEM. I HAVE HAD SERVICE MEN OUT HERE FOR THE PAST 2 TO 3 YEARS AND NO ONE HAS EVER FIXED THE PROBLEM. I CAN SAFELY SAT THAT MY HOUSE IS STAYING VERY COOL, EVEN IN 95+ DEGREE WEATHER! (YOUR TECHNICIAN) WAS ALSO VERY COURTEOUS AND PROFESSIONAL. I WILL DEFINITELY CALL ON YOUR COMPANY AGAIN!
LEANN D.
Columbia
29-Jan-2013
THE PURPOSE OF THIS NOTE IS TO INFORM YOU OF THE EXCELLENT SERVICE I RECEIVED FROM (YOUR TECHNICIAN). NOT ONLY DID HE GO ABOVE AND BEYOND THE CALL OF DUTY THIS TIME, BUT ONE TIME LAST SUMMER, HE TOOK EXTRA TIME AND PATIENCE TO RUN DOWN A SMALL FREON LEAK AT ANOTHER OF MY RENTAL UNITS. THIS PROBABLY SAVED ME HUNDREDS OF DOLLARS. (YOUR TECHNICIAN) IS AN EMPLOYEE THAT YOU SHOULD BE PROUD OF, AND IS A MAJOR ASSET TO YOUR COMPANY
Jerry D.
Columbia
29-Jan-2013
I LOVED YOUR PROMPT AND PROFESSIONAL SERVICE. (THE TECHNICIAN) DID A VERY GOOD JOB
Mary B.
Columbia
29-Jan-2013
THANK YOU FOR YOUR PERSONAL TOUCH. YOU ARE ALWAYS WELCOME
BRUCE & LAVERNE D.
Columbia
29-Jan-2013
whoever replaced our unit ( sorry I can’t remember his name) did an exceptional job! Thank You!
Brian and Gwen Happel
Quincy
29-Jan-2013
We’ve been a customer for years and appreciate the great business”
August S Jacobs
Quincy
29-Jan-2013
Thanks for working us in when the A/C went out unexpectedly! I would have to pick the hottest days of the year. Its nice and cool now! Thanks
Mary Jane Bauer
Quincy
29-Jan-2013
we are very pleased and satisfied with our new units. Thank you for taking good care of us
Cliff & Maxine Hark
Quincy
29-Jan-2013
When my husband and I started construction on our home southwest of Macomb, IL we knew that we wanted to have a Geo Thermal heating and cooling system. I contacted a local contractor for an estimate and also contacted Peters Plumbing and Heating as they are very visible in our town. Former Manager Bob Musolino was wonderful. Within days of my initial phone call, he came to my office in Macomb and discussed our needs and picked up a set of prints. A week later he was back in my office with an estimate. I can’t say enough about Bob’s knowledge and expertise. Tony, Project Manager was just as great to work with. His crew did a fantastic job. The service at Peters is the Best. We’ve told everyone about our wonderful experience and have recommended them several times. P.s. The local contractor took 3 weeks to get back to me with an estimate.
Mike and Julie Melvin
Hamilton
29-Jan-2013
My wife and I built a new house 4 years ago and had Peters Heating install a Geo Thermo unit & 2 gas fireplaces. Peters has bent over backwards to help with any problems we have had which have been minimal! Thank you!!
Virgil & Diana Elam
Hamilton
29-Jan-2013
To everyone at Peters, From time to time, we need to acknowledge when good people do good things. This is how we started doing business with Peters. Our 87 year old neighbor had a furnace installed by another furnace company and a year later, the computer panel went out. We called the company that installed the unit (it was after hours and very cold), the person answering the phone stated that the repairman was not home but should be home soon. As we waited in the cold, decided to call again and at that time, heard the phone disconnect and was turned off. That was the time we called Peters, and though we didn’t know them and they didn’t know us, they came right away and quickly fixed the furnace for this lady. That started a great relationship between our family and the Peters’s family. The company has always done a wonderful job; quickly, efficiently, and at a great price. We have had Peters help us many times and always refer them to others. THANKS, PETERS!
Tony and Trudy Cetta
Hamilton
29-Jan-2013
Over the past few years we have had opportunity to get to know many of the staff of Peters Heating and Air Conditioning in Hamilton, Illinois. We have had them bid and install whole house units in 3 different properties we have renovated. When dealing with staff in the office or at the job site they have maintained a professional, courteous manner. Installations have been completed in a timely manner and always within budget. It is our pleasure to share our evaluation of our experience with this local company.
Bill & Phyllis Whitaker
Hamilton
29-Jan-2013
We rely heavily on the good folks at Peters for our heating and air conditioning needs. Because they give us good, prompt, punctual service, we use Peters at our home, in our offices in New London and Hannibal, and also in our rental properties. We have found them to be very reliable. It is nice to know Peters and their excellent service people are a phone call away when we have problems.
John and Joy Briscoe
Hannibal
29-Jan-2013
We would not have any company but Peters provide our HVAC service. Peters has been our service provider of choice for years and will continue to be in the future. They have taken care of both business and personal needs in a most exemplary, professional manner. The Geothermal system that they recommended and installed in our personal residence has resulted in a substantial savings on utilities. You can’t go wrong with Peters!
Joel D. Hassien, MD
Hannibal
29-Jan-2013
I would like to thank Peters Heating and Air Conditioning for the great service I have received over the years. Quality and craftsmanship have exceeded my expectations. I look forward to many more great years. Rod and his staff have been very friendly and helpful!
Steve Shaw
Hannibal
29-Jan-2013
I would like to thank Peters Heating and Air Conditioning for the great service I have received over the years. Quality and craftsmanship have exceeded my expectations. I look forward to many more great years. Rod and his staff have been very friendly and helpful!
Steve Shaw
Basco